How can I help you?

Ordering

You order and pay very easily via our website. Find the plant that makes you happy, put it in your shopping cart and pay. We deliver to 22+ European countries. If you want to have your order delivered to someone else, that is of course also possible.

Delivery

We deliver to more than 22 European countries. Orders are delivered in the Netherlands and Belgium within 2 to 5 working days, in Germany, Luxembourg and France within 3 to 6 working days and other European countries within 4 to 8 working days. 

Payment

Payment can be made via various payment methods directly when placing your order: from Paypal to credit card. You will receive an order confirmation and payment confirmation via the email address you provide. It is not possible to change your order after receipt of your payment.

Take care of

We ensure that your order is carefully packaged. The carrier for a pleasant journey to your front door. Order Received? Then we are happy to help you with the right care tips. You can find this on our website, but you can also receive it via our newsletter.

Returns

Consumers have the right to return products within 14 days of receipt without giving reasons. But perishable products, such as plants, are exempt from this right. Plants cannot be returned, but pots and plant food can of course be returned.

Contact

Do you have questions about your order? We are happy to help you! Send an email to "service@florastore.com" and we will respond as soon as possible.