Ficus Ginseng S-shape - Japanese Bonsai

Sending a plant is a little different than sending a book or a pair of socks. Plants live, breathe, and deserve a little extra attention. That's why we handle your order with care, from grower to doorstep. On this page, we'll show you step by step how we do it – transparently, sustainably, and with a love for plants.

Fresh from the grower

As soon as your order arrives, we purchase the plants fresh from our growers. This ensures you receive a healthy, strong plant that won't be stored unnecessarily. At our warehouse in Bleiswijk, the plants are carefully inspected as soon as they arrive. Only plants that meet our quality standards are put through to the packaging process. 

Carefully packaged

Packing is done with great care. Each plant is placed in a sturdy cardboard box, specifically designed for its size. Where necessary, we use a paper sleeve or honeycomb cardboard for extra protection during transport. Cardboard inlays ensure the plant is securely fastened and cannot shift within the box, preventing damage to the leaves or pot.

Shipping to the carrier

After the plant is packed, we'll add the shipping label. As soon as the package is handed over to GLS or DPD and scanned, you'll automatically receive an email with a track & trace code. This way, you can track exactly where your package is and when it will be delivered.

Fast and safe delivery

The plants are shipped with DPD or GLS, depending on the destination. These carriers have extensive experience transporting living products. The boxes are always kept upright to prevent damage to the plants during transport. Depending on the country of delivery, you will receive your order within 2 to 8 business days.

With care from start to finish

In short, at Florastore, quality, sustainability, and care are central to the entire shipping process. You'll receive a fresh plant, safely packaged and delivered quickly – just as it should be.